Order help for your property
Pick a service, enter your ZIP and we connect you with the covering adjuster. No cost to ask.
- Ladder assist
- Drone inspections
- Appraisals
- Private inspections for owners and buyers
Independent property adjusting
Order ladder assist, drone inspections and appraisals where you are.
Closing Claims serves policyholders, carriers, TPAs and adjusting firms. Hawaii-based, deploying nationwide. Choose a service, then choose a territory.
1 Pick a service
2 Pick a territory on the map, or enter a ZIP
3 Order
Choose a service and a territory
The map shows each daily territory. Click one to see which services are available there.
OrderNames and contact details stay private until we connect you. How we share information
Daily territory · dimmed areas do not list your chosen service
Policyholder-facingCarrier-facingFirm-facingXactimate · Symbility · CotalityHawaii-based · Deploys nationwide
Who we serve
One network, three ways to order
Tell us who you are and we route you to the right place.
Assignments and appraisals for your files
Field adjusting, appraisals, re-inspections, underwriting inspections and CAT capacity, delivered in your platform.
- Residential, wind and flood assignments
- Appraisals and re-inspections
- Underwriting and pre-renewal inspections
- CAT deployment rosters
Capacity and field support for your team
Overflow files, CAT deployment, ladder assist, drone and appraisal support for firms that need boots on the ground.
- Overflow and CAT field adjusting
- Ladder assist and drone support
- Appraisals and supplements
- Estimate QC and desk review
Services
Field-ready support for property claims
From first inspection through final report, every file gets the same attention to detail.
01
Ladder assist
Safe roof and elevation access for adjusters, carriers, firms and policyholders. Available on all Hawaii islands.
Order ladder assist →02
Drone inspections
FAA Part 107 roof and exterior inspections with labeled imagery, for when ladders aren't safe or practical.
Order a drone inspection →03
Appraisals
Appraisal support for policyholders, and for carriers, TPAs and adjusting firms that need an independent appraiser.
Request an appraisal →04
Residential property
Dwelling and other-structures inspections with scope, photos, diagrams and line-item estimates.
05
Wind & storm
Roof and exterior damage assessment, causation notes and storm-event documentation.
06
Flood
Water-line documentation, building and contents scoping, and reports prepared to program guidelines.
07
Re-inspections, supplements & QC
Second looks, supplement reviews and estimate QC or desk review when a file needs another set of eyes.
08
Inspections beyond the claim
Underwriting and pre-renewal inspections, private inspections for owners and buyers, plus moisture, thermal and 360° documentation with every photo labeled for location, damage and basis of repair.
Process
From assignment to close
- ContactInsured contacted promptly after assignment and inspection scheduled.
- InspectThorough on-site inspection, measurements and labeled photo documentation.
- EstimateAccurate line-item estimate and scope built in the platform you use.
- CloseComplete report package submitted, revisions handled quickly, file closed.
- Experience with national carriers, TPAs and IA firms, including USAA, Liberty Mutual, Allstate, Hausch & Company, Sedgwick, Colonial Claims and Allcat.
- Residential property, wind and flood files, with fast turnaround so files don't age.
- Respectful, plain-language communication that keeps insureds informed and claims moving.
- Responsive to reviewer feedback and revisions.
About
Local knowledge, national standards
Who is behind Closing Claims?
Closing Claims is an independent adjusting practice based in Honolulu, Hawaii, led by Joseph Schneekloth. We understand island construction, logistics and communities, and we're ready to deploy wherever storms hit.
Can I order ladder assist, a drone inspection or an appraisal?
Yes. Pick the service on the map at the top of this page, choose your territory or enter your ZIP code, and send the request. Ladder assist is available on all Hawaii islands. Policyholders, carriers, TPAs and adjusting firms can all order.
Who are appraisals for?
Appraisals are available to policyholders and owners, and also to carriers, TPAs and independent adjusting firms. Choose Appraisal on the map, or select Appraisal in the contact form.
Which estimating platforms do you work in?
Xactimate, Symbility and Cotality. Estimates and scope are built in the platform you use, so files drop straight into your workflow.
Do you take CAT deployments?
Yes. Our daily territories are Hawaii, Fairfield, Iowa and Athens, Georgia, and Closing Claims deploys nationwide for catastrophe events. The live coverage map shows where the network is on the ground today.
Are you an adjuster looking for work?
Add your territory to the Closing Claims network. Create an adjuster account, set your daily territory and CAT range, and once approved your area shows on the public coverage map.
I'm a homeowner preparing for a storm. Can you help?
For ladder assist, drone inspections, appraisals and independent adjusting help, order right here.
Contact
Send an assignment or start a conversation
Carriers, TPAs, IA firms and policyholders: reach out for assignments, appraisals, ladder assist, drone inspections or deployment availability.
(641) 451-7288[email protected]